FREQUENTLY ASKED QUESTIONS
1. What are the companies business hours? Business Hours are 11am-6pm Monday-Friday (phone) 24 hour email and live chat support.
2. How can I do an exchange? No Exchanges. ALL SALES ARE FINAL
3. What's the best hair to purchase? It depends on what look you're going for. You really can't go wrong with anything you select. Please chat a live agent for more info.
4. Do your frontals or closures come pre plucked? Our frontals or closures do not come pre-plucked, because we have no idea how much hair to pluck to match your natural hair line.
5. How many bundles will I need ? For a full sew-in weave, the average person requires 3 bundles. Now, if you desire lots of volume and layers, you will need at least 4 bundles of hair. The hair is sold by weight not by length of weft. So for longer lengths, you will need 4 or more bundles.
6. Can I color my bundles ? Yes, you may color the hair. Keep in mind that once the hair has been colored or dyed, it will no longer be considered virgin. Please seek professional Coloring Experts. Coloring your hair without proper procedure will damage your extensions.